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I took my 2002 PT Cruiser here last week when my check engine light started to blink. I dealt with Gary and he was great throughout the entire process! My car ended up requiring extensive repairs, which wasn't good, but Gary made the whole thing less stressful. He was easy to communicate with and kept me updated while my car was in the shop. All of the other staff members (shuttle driver, receptionists) that I encountered were super friendly as well. I will definitely continue to bring my car to Okanagan Chrysler Dodge for any further repairs/maintenance and will recommend them to everyone! Thank you Gary and team!
a week ago
Been dealing with this dealer for many years. Bought one of the first cars from this dealer when it opened many years ago. They have always treated me well. Brought my Jeep in for a brake light not coming in and they fixed it and charged me nothing. How's that for great service. Facilities are clean. Bathroom is clean. Friendly staff. This dealer has a website.
a week ago
Amazing service from every department - I have had a nightmare few months - I was heading out of town on vacation at the beginning of Aug & broke down on the connector, had to be towed in......only to find out that I had a hole in my engine block & little did I know at the time that my car would spend 3 months in the shop waiting for parts to come in! Gary in service was awesome & kept me updated whenever there was anything to report. I have to give a HUGE shout out to Konstantin & Dave for being so great & helping me so much in those few months......& finding me a new car!! Their service was nothing less than stellar, They were amazing to deal with & I will keep going back. You will not be treated better anywhere else.....period!
2 weeks ago
Ben, Dave and the rest of the staff were excellent. I came as a repeat customer from another dealership, and have definitely changed dealerships now. These guys were great at finding what I wanted in a truck and making a deal that was right for me. There was no hassle and with their big inventory, what I wanted was on the lot. The help and service didn’t end with the sale. Big thumbs up to the whole crew. My next truck will come from Okanagan Dodge, my wife’s next vehicle will come from Okanagan Dodge, and yours should too.
3 weeks ago
I have been dealing with Okanagan Dodge for 17 years, of which I have been dealing with Gary in the service department for 8 or 9 years. The vehicles I have had all racked up high mileage do to my job, so I was into the shop approx. every 6-7 weeks, thus I got to know Gary quite well. He has always been upfront with me with all repairs and servicing. He would discuss with me if something had to be looked after immediately, soon or could be put off. With the bigger repairs, he got me options like new replacement, used replacement or blending. He totally knows where I am coming from and works the situation so that it is a win/win for both myself and Okanagan Dodge. This way, he keeps me as a loyal customer, but above all I appreciate his honesty and integrity. It is easy to buy a vehicle but it is the quality of service and being looked after, after the purchase that to me is important and Gary does this superbly.
a month ago
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